DONAU Versicherung’s brand line is “Ich will”, meaning “I want to”. When &us invited us to help rebuild the company’s website in 2017, our answer was a straightforward yes.
The introduction from &us became a lasting collaboration. Together, we designed a flexible platform for DONAU Versicherung’s next generation of digital insurance services. Years later, the conversation is still going: there are always new ways to improve it.
The initial relaunch had a demanding schedule. Design and technical development had to move together, with close coordination between the teams. That early period established how we would work on the platform in the years that followed.
The platform has developed alongside DONAU Versicherung. It connects adviser and service-office information, financial data, insurance systems, claims reporting and the company’s recruitment platform through dedicated integrations.
Customers need to find insurance information, start an online application or reach the right adviser. We design those journeys and connect them to the relevant data and services.
In 2022, we relaunched the portal with &us. One of the principal additions was SuperSearch, which answers customer questions and directs them to relevant services and products. The existing partnership gave us a strong foundation for this next stage.
Navigation, nearly a hundred forms and multi-step insurance applications were the major challenges in our accessibility work for DONAU Versicherung. We delivered the project with &US, working with Werner Rosenberger of the Hilfsgemeinschaft der Blinden und Sehschwachen Österreichs. In 2024, DONAU Versicherung became the first Austrian insurance company to earn WACA Bronze certification for its website. The audit report records what was assessed and the findings.
What I appreciate about Rudy Bohrer and his team is the very high standard they set for their own work. Rudy also treats every project as his own. That is a strong basis for a successful partnership, which we are very happy to continue.
With excellent implementation quality, precise timing and a solution-oriented approach, Rudy Bohrer is a reliable and highly valued partner for delivering IT projects.
